My item arrived damaged. What should I do?

Nichelle Mesa Updated by Nichelle Mesa

We're so sorry to hear that this happened with your order and are more than happy to do what we can to help! From here, please send us an email to with the following information:

• Your name

• The email address used to place the order

• Order #

• A list of the damaged item(s)

• Current shipping address

• A photo of the damage and package if it looks tampered with

Once our team reviews your information, they can further assist you and provide you with the next steps!

How did we do?

My package is missing. What should I do?