Payments & Discounts
How do I apply my discount code or gift card?
On your checkout page, you'll want to enter your discount or gift card code into the "Gift card or discount code" bar and click apply. Your total amount will then be updated!
Where is my discount code?
If you've signed up for our newsletter, keep an eye out for an email from us with your discount code. We also recommend checking your junk folder just in case! If you've signed up for our text messag…
My discount code doesn’t work!
Our exclusive discount codes are subject to the Terms & Conditions of the promotion they are tied to. If your code falls within the guidelines you received and still isn't working, please let our tea…
Can I use more than one discount?
Stacking promo codes is a no go. Only one special promo, discount link, reward offer, or referral code may be applied per order. We do not allow any discount stacking of any kind. This includes, but…
Do you offer price adjustments?
Sorry! All of our sale offers are available for a limited time only and we're unable to offer price adjustments.
How are taxes and duties calculated?
Duties and taxes are calculated on a country by country basis based on the items purchased, where they were made, where they’re headed, and the total order value. This includes the sales tax in your…
What is Catch?
Find out more about paying with Catch here !
How can I check my gift card balance?
You can check your gift card (aka store credit) balance in a couple of different ways: Navigate to your account dashboard and select Store Credit. Navigate directly to this page and enter your code t…