Returns & Exchanges

​What is your return policy?

We gladly accept unworn, unwashed items with the tags still attached within 30 days of their ship date. Once your return has been scanned and confirmed, we will either process your refund to your ori…

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

How do I submit a return? (US Only)

Returns just got easier. To mail it in: Head over to our Returns & Exchanges page here. Fill out the Order Number and Zip Code fields. Select the item(s) you’d like to return and specify the return r…

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

What about exchanges?

Head over to our Returns & Exchanges page here. Fill out the Order Number and Zip Code fields. Select the item(s) you’d like to exchange and your color/size preferences. Print out the label provided…

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

When will I receive my exchange order?

Your exchange order will be placed once your return is scanned in by the carrier or dropped off at a Happy Returns bar. From there, your exchange will take our usual 7-14 business days to arrive depe…

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

Need to return or exchange a gift?

Sorry your gift didn't work out. :( Just click on the "Start a gift return" button to get started, we won't tell. Just make sure you have the order number and zip code handy. Once you submit your gif…

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

What if I'm returning or exchanging an International order?

We cannot offer exchanges for our international customers at this time. (Sorry!) However, you may return the items, postmarked within 30 calendar days of receipt, for your refund to be considered. Pl…

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

Are duties and taxes refundable on returned orders?

Unfortunately, any duties/taxes you pay are non-refundable at this time.

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

What items are final sale?

All promotional purchases and e-Gift Cards are final sale and are not eligible for return or exchange. This includes free leggings earned through our Refer-A-Friend program, free gifts, and any items…

Nichelle Mesa
Updated 1 month ago by Nichelle Mesa

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